Why Getting Feedback Is Important For Your Restaurant

February 15, 2016

How often do you ask your customers what they think of your restaurant? If you’re like many restaurant owners, the answer is never. If your business is doing fine, you might assume that customers are happy…but that isn’t necessarily the case! Most customers don’t bother to give you their feedback, whether they liked their restaurant experience or not. And while you might not exactly love getting a negative Yelp review, the truth is that those negative reviews can help you pinpoint your weak spots and fix problem areas. When customers don’t bother to tell you what you’re doing right…