Why Are Quick-Service Sales Slowing Down?

September 29, 2016

Consumers’ evolving expectations and an increasing number of choices are contributing to the decline.
A look at what’s possibly keeping customers away.
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Consumers are pursuing higher quality food experiences in all aspects.
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The recent quick-service restaurant sales slowdown has been attributed to everything from poor weather in parts of the country to the contentious presidential election.

But, according to the recent Hartman Group report “Food Service Experience 2016,” what may be contributing to some of that slowdown is consumers’ evolving expectations for quick serves and an increasing number of choices.

These expectations include an emphasis on freshness, quality, and health.

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