US Foods’ Tipping Point Boosts Sales, Service at Independent Restaurants

October 17, 2016

Looking to close the gap between single-unit operators and large chains, US Foods’ latest program standardizes training and improves operations.

There is plenty to be said regarding the pros and cons of operating an independent restaurant versus a nationally backed franchised. While the debate is too subjective to warrant any real conclusion, US Foods took aim at an obstacle facing single-unit operators who grapple with limited resources on a daily basis. When it comes to customer service, especially in the casual dining sector, it can be difficult to train a consistent wait staff without donating significant time and money to