Upswing Launches Customer Insights Platform to Offer Businesses Tailored Recommendations Online
Live since November 2016, Upswing is offering free 30-day trials for its customer insights platform
New York, NY (RestaurantNews.com) Available now to sign on with a free trial of 30 days, Upswing (www.upswing.biz) is a customer insights platform for businesses. The platform helps brick and mortar businesses set up campaigns that offer micro-discounts in exchange for customer feedback. Surveys are answered on handheld devices directly on site and are especially designed to extract maximum information in less than 30 seconds.
89% of companies view the customer experience as a key factor in driving customer loyalty and retention1. Considering that