The Starbucks App Is Adding a Barista Chatbot to Take Your Order
Maybe they’ll finally spell your name right
Starbucks announced big plans for its mobile app today. The latest innovation? Artificial intelligence. In a release ahead of its annual investors conference, the company unveiled My Starbucks® Barista, an “innovative conversational ordering system.” Maybe now your name will finally be spelled correctly on your cup.
According to GeekWire, customers will be able to use the new barista feature to place orders via voice command or a chatbot interface. A limited beta version of My Barista for iOS is expected to be released in early 2017. (Eater has reached out to Starbucks