Study Shows Substantial Benefits for Tabletop Ordering Technology

October 19, 2016

Although tabletop ordering technology can be expensive to install, many restaurants are adding ordering pads to their tabletops—and a new study from the Cornell Center for Hospitality Research (CHR) finds that the tabletop technology can both speed table turns and increase average checks. The study, “The Influence of Table Top Technology in Full-service Restaurants,” by Alex Susskind and Benjamin Curry, is available at no charge from the CHR. Susskind is an associate professor at the Cornell School of Hotel Administration, and Curry is a data scientist at E la Carte, which has developed a tabletop ordering device.

The report analyzes