Online review battles heat up

December 29, 2016

The Consumer Review Fairness Act of 2016, signed into law by President Barack Obama in December, won’t give operators any relief in the way their restaurants are rated online.

But a case currently before the California Supreme Court could wind up giving restaurant owners legal clout to fend off unwarranted online assaults. 

The biggest names in tech are hoping that doesn’t happen. 

Restaurants weren’t really the target of the new federal law, which was aimed at gag orders some merchants, professional service providers and contractors use to suppress consumer complaints online.

For instance, the restaurant Grill 225, in Charleston, S.C.,