KFC’s New Facial Recognition Software Proves Human Workers Are Better

January 11, 2017

But one location in Beijing is using it anyway

Are automation and robots poised to takeover fast-food service in China? Not quite yet, according to The Guardian whose reporter recently visited Beijing’s first “smart” KFC. The fried chicken restaurant located in the city’s financial district was recently outfitted with a facial recognition system designed to predict customer orders based on age, mood, and sex. It also apparently tells you whether or not you’re “beautiful.”

Chinese tech company Baidu helped develop the software, which not only suggests a limited menu but also collects data on customers’ faces and food preferences.