Is mobile payment really the future?
Mobile payment is a huge trend in the restaurant business. Consumers like their phones after all, so enabling them to use those phones to pay for their food seems a no brainer.
Or is it?
“It’s a solution in search of a problem,” said Christopher Sebes, president of payment systems company Heartland Commerce. “It’s not hard to pull out your wallet and swipe a credit card.”
As companies invest millions of dollars in mobile apps and mobile payment technology, it’s important to examine how much potential this capability truly has. And many believe it’s inherently limited, at least for now,