Ideal Number of Questions in a Survey to Get Actionable Feedback
What most people probably value most right after money is time. This makes it extremely hard to ask anything that is time consuming. This is the case when you ask for your customers’ feedback, when you want to survey them.
Taking customer experience seriously and asking for feedback is inevitable, so you need to be smart about how you ask, the way you get the answers you look for and still respect your customers’ time.
Less is more in so many cases. It’s proved to be true when is comes to surveying, especially for mobile surveys which is most…