How to Gamify Work to Improve Restaurant Performance

December 12, 2016

This strategy keeps team members engaged, reduces turnover, and drives sales through healthy competition

In corporate America, gamification is very much en vogue. From point-based training modules to online performance leaderboards, businesses are scrambling to adopt best practices that will spur competition and maximize the discretionary effort employees are willing to pour into work.

On the nation’s frontlines, however, gamification strategy has not quite trickled down. The reasons are myriad: A fundamental lack of understanding about what exactly gamification is; a widespread sentiment that, given high attrition rates, it’s not worth the effort to implement gamification in an hourly