How Technology is Fixing the Audit Problem for Restaurants
It’s a concern that keeps multi-unit operators awake at night. When an established restaurant makes the leap from one location to many, trying to maintain a certain standard across state lines can be a dicey challenge. Traditionally, restaurant owners have relied on audits to stay informed. However, the pen and paper model can be subjective, outdated, and oftentimes better suited for a shredder than a staff meeting.
Ryan Vann, the executive vice president of operations and services at Last Call, a three-concept restaurant group that has more than 80 units, explains the problem from the ground. Even if an auditor