Competition Fuels a Brighter Future in Quick Service
When Untamed Sandwiches was still just a glimmer in cofounder Andy Jacobi’s eye, he had a long conversation with Ben Conniff, president of New York–based Luke’s Lobster. The fast casual had inspired Jacobi, and he was eager to hear Conniff’s insights.
“In a very nonjudgmental, open-minded, and collaborative way, [Conniff] set me straight on some things and encouraged me on others,” Jacobi says. “He didn’t know me from Adam. He didn’t have to do that, but it meant so much to me.”