Affinity: The secret weapon
Affinity means having a feeling of belonging. In a restaurant setting, it means an intense loyalty because of this feeling of belonging.
Wouldn’t it be amazing to capture lightning in a bottle with all your customers? If every customer that walked in your door had such a great experience that they would go nowhere else and tell all their friends and acquaintances about your place, how powerful would that be? How great would that feel and how big would your bank account be?